At MIDAS TOUCH,

• Cancellations will be considered only if the request is made immediately after placing the order.

✅ Defective products must be reported immediately upon delivery (with proof).
✅ Products damaged due to mishandling by the customer will not be accepted for return or refund.
✅ All returns are subject to inspection before approval

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the manafacturing companies In case of any Refunds approved by the MIDAS TOUCH, it’ll take 1-2 Days days for the refund to be processed to the end customer.